0900 - 1000 Registration 1000 - 1010 hrs Welcome Speech Mr. Rajiv Srivastava General Manager - EPG, Microsoft India 1010 - 1045 hrs Keynote Address Telecom : Today and Tomorrow Mr. Amajit Gupta Director - Communications & Media, Microsoft India 1045 - 1115 hrs Tea/Coffee Break SESSION I SHARED AND AFFORDABLE COMPUTING 1115 - 1140 hrs Working Together reaching the next billion people by 2015 Mr. Latif Nathani Microsoft India 1140 - 1200 hrs Next Generation Infotainment Kiosks Mr. Sandeep Saini Microsoft India SESSION II AGILE IT 1200 - 1215 hrs Service Providers - IT Vision Mr. Anshu Mor Account Manager, Microsoft India 1215 - 1255 hrs Business Intelligence and Business Scorecard Mr. Vivek Singh BI Solutions Architect, Microsoft Inc., USA SESSION III REDEFINING CUSTOMER CARE 1255 - 1315 hrs A Fundamental change in customer experience management Mr. Guenter Dahm Director - Industry Services & Solutions, Microsoft Inc., Germany SESSION IV SERVICES FOR BROADBAND AND MOBILE CONSUMERS 1315 - 1325 hrs Windows Live Community Builder Mr. Ravi Datanwala Group Manager - Online Business Strategy, Microsoft India 1325 - 1335 hrs Cellone Email powered by Windows Live Mr. Samir Saraiya Business Development Manager, Microsoft India 1335 - 1345 hrs Live Search on BSNL Mobile Phones Mr. Senthilkumar Sundaram Microsoft India 1345 - 1350 hrs Q/A 1350 hrs Onwards Networking Lunch