0900 - 1000 hrs	Registration
1000 - 1100 hrs	Inaugural Session THE ROADMAP AHEAD FOR NEXT-GENERATION TELECOM BILLING AND CUSTOMER CARE SERVICES IN INDIA
Chief Guest	Shri Kuldeep Goyal Chairman & Managing Director, BSNL
Distinguished Panelists	Mr. Kapil Gupta Director - IT OSS/BSS, Sistema Shyam TeleServices Ltd. Shri AK Bhargava Principal General Manager (WS), MTNL Mr. Sukanta Dey Sr. VP Corporate Marketing & Head - Corporate BD, TATA Teleservices Mr. Sachin Das AVP – Customer Service, Aircel Ltd.
1100 - 1130 hrs	Refreshments & Networking Break
1130 - 1330 hrs	Session I BILLING AND RATING
Chairperson	Shri NK Gupta GM – IT, BSNL
Speakers	Mr. Ganesan Arulanandham Sr. Solutions Consultant - Asia Pacific, Intec Mr. Parminder Singh Country Manager – India, Bridgewater Systems India Mr. Sudhanshu Fadnis Associate Director, KPMG India Mr. Sanjay Diwan VP, Other Service Providers Association of India Ms. Chandra Iyer Exe. VP & Head of Asia Business Unit, Firstsource Solutions
1330 hrs Onwards	Closing Remarks Followed by Networking Lunch